People who know me, know that I am a down to earth and overall good person. I don't cause trouble or treat people badly. The reason I'm telling you these things is because you might be not believe what I'm about to share with you.
Well this past weekend I had an experience at Via Italia Trattoria, which is a Italian restaurant in Encintas, CA., that I'm not sure I can really explain to the extent that I observed, but I'll try. Three of my friends and I went out to eat this past Saturday and picked Via Italia Trattoria as our choice. The main reason we picked this restaurant was it close to our bar of choice that night.
As we all sat down our waiter approached asking if we wanted drinks. I proceeded in giving him my drink order, vodka seltzer. He then immediately went off to put in the drink order without taking anyone Else's order. We found it kind of weird, but whatever. As he brought me my drink and then asked J what his drink choice was and as soon as he took his order he was off without taking anyone Else's order. OK now, we were thinking whats going on here? We also asked him what kind of wine would be good with our steak. He had no idea what we were even asking him. Wow, since this place was an upscale Italian restaurant and most plates were $20-$40 I would of expected different. We figured it was his first night and he probably had no idea what he was doing. Even though the service was not the best it did not put a damper on things, we were all having a goods time hanging with old friends. It was B, J, V, and myself.
Since it was kind of late, we all decided to split our meals. J and myself ordered the Prime Rib. B and V ordered the pizza. This is were the story gets interesting. As our food was being served we noticed that our Prime Rib was now a New York Strip. Hmmmmmm, what's going on here? I'm thinking as this point I'm on Candid Camera or something. We asked the waiter what kind of steak it was, it said it was prime rib. Oh boy, I am on Candid Camera. We then asked for the manager to come out to explain to us how this New York Strip was Prime Rib. The manager had agreed with the waiter and told us it was a Prime Rib. He said it looked liked the picture in the kitchen. It looked like what, I'm thinking? We were all thinking this has to be a joke. No it wasn't and they weren't very nice about it either.
As the manager was walking away, he said, "It is what is, take it or leave it." We were all stunned. He then shouted in a anger voice, that in his country, they don't waste food and we Americans waste food and take advantage of others. WOW, I was completely offended. And we were all pissed off. The cook even came out with the picture of the steak and the meat itself to show us what he served. Yes we an see that its New York Strip. Wow again. Remember, this is an upscale Italian restaurant. Via Italia Trattoria in Encintas, CA.
Our friend J, wanted to make a point and pay for the steak and then talk to the owner the following day. The owner had to hear how his restaurant was being run.
Well to make this short J did call and speak with the owner. J explained what happened. The owner then said, :"blah, blah, blah, that's all I hear from you." He told us to never come back and cause trouble in his restaurant again.
It all my experiences eating in restaurants, I have never been so offended and pissed off. I don't mind foreigners making a life in the USA, but to degrade and cut us down, pisses me off. Please eat with caution, for you may be offended for being an American.
Tuesday, February 12, 2008
My review of Via Italia Trattoria
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